朝食はとても美味しかった。 交通の便は悪くはないが、ホテル周辺が少し寂しい。 洗面台のシンクが非常に小さく使い辛かった。
The location is good for city centre bars and restaurants but it is easy to access from the motorway and parking is easy nearby I paid 249 pounds for one night in what I thought would be a luxury, exclusive hotel and it isn't. The room service breakfast was an insult.
We recieved a complimentary upgrade to executive class, which was fantastic as this was a Chritmas treat. Just a small quible but there were no tea making facilities in our room.
The views were spectacular. We could have spent the whole stay in the Cloud 23 bar. And every member of staff that we met were wonderful.
locatio and comfort my partner found on returning home , that some braceletts and bangles were missing from her bag . we did not complain as they were not of a great monetary value , but my [partner found this upsetting !!!! .
The room we were given was a room for the disabled, guessing that's why the room rate was better than the Hilton's web site price.
It was such a refreshing change to stay at a hotel where the attitude of the staff enhanced the stay. Everyone we met was friendly and helpful which is unfortunately not the case in most hotels.
Superb hotel, amazing rooms No
The Cloud Lounge I was rather cold in the room, and we could hear the lift going up and down during the night.
when staying at the hotel my boyfriend and i really enjoyed are selfs we went for my birthday and everyone at the hotel treated us like royalty and there nothing they didnt do for us! they made my birthday very special and memerable!! i would definatly recommed it to any one!
very good hotel with perfect location specially if you have conference in Manchester Central there is no extending for the check out time
It was an enjoyable weekend. The bar man on Friday/Saturday & Sunday Night was outstanding.
Everything! The hotel is in a great location, the staff are friendly and helpful and hotel was clean, comfortable and very up-to-date.
Yes I just wish it was cheaper so I could have ate a breakfast and I also wish it could have been kept on longer as drinking the night before and early breakfasts are just not supoosed to fit together. So to sum it up, I think the cost of the brekkie should be included in the main price I payed and it should be untill at least 11:00am finish on a weekday.
excellent service, promt checking in and out and very friendly staff no
Game Old Trafford No
Cleanliness and decor Breakfast selection and layout
Hotel staff were all friendly and helpful. Place is convenient--with train station just nextdoor and within walking distance to town.
Very clean, very-very hospitable and reliable staff small rooms, no electric adaptors
The staff were very polite and efficient. The shower was a lovely modern shower and the room was very clean and spacious. I have no bad points to report.
Room was clean and nice.good location. Elevator did not work,with my bad knees Ihad to climb up and down five floors.
The room we were given was triangular, and thus very uncomfortable, especially in view of the fact that we were staying five nights.
Excellent location and the breakfast was good. They ignored my e-mail request for slightly early check-in and the lady behind the counter was rude.
very clean and comfortable room with good en suite facilities comfortable bed and good and sustaining breakfast. very noisy being situated ear a late night bar.
Very clean and plesant hotel None
The room was clean and modern. The situation was exactly where I expected it to be A negative comment is surely a complaint?. What I didn't like was the poor organisation and communication.
Great location, walking distance to Manchester Central, busy areas and shopping areas. Safe area even at late hours. Breakfast is good including eggs, bacon, fruits, juices, yogurt. Rooms are comfortable and convinient. Modern bathrooms, everything working perfectly. Great value for money and I would definitely stay there again. Limited number of towels, only one per guest. No toiletries and hair drier in the room. No mini bar.
Good location, modern. Clean. Poor value for money. Poor selection of breakfast items.
staff were very friendly and helpful, room was comfortablethe location was ideal and near to all facilities the bathroom is almost a hazard to guests and especailly to elderly or for people with difficulties you have to step up in to the bath room and it is very small and you have to pull/push with great force to close the door. The hotel also charged the credit card for the full stay even though I rang twice to confirm that I would be paying in cash on arrival. wont be using this website again!!
Clean hotel Air con didnt work
The location is very good and conventient. The hotel is comfortable and clean. The dining area is very clinical and there's no atmosphere.The rooms have got no information about Manchester and it's facilities.
Location, easy access to the city centre.
Decent shower, cool room on a hot day. Value for money. Modern. Clean. Reception area and lobby also doubles as the Breakfast area and bar. This means visitors, tradesmen and general drop-ins all pass through the area. Breakfast and a late night drink (from a trolley) is not relaxing therefore. Perhaps that is what the building works were addressing and why the front door was locked at breakfast (0830hrs) - colleagues could not come in to meet me and had to get the door unlocked so I could meet them and my taxi. Reception did not answer telephone when rang at 0530hrs for an iron - but when I went down there was someone standing there at reception... who told me to go to the ironing room. Ironing room excellent - but a separate room.
Room was clean, pod design bathroom was great - very clean and easy to use shower. Hotel is in a great location, close to business area as well as the shopping centre. I enquired about parking facilities before confirming my booking and was told there was a car park in the road behind the hotel (St James Street, Manchester) and I could get a discount card if I parked there (q car park). I wasn't given directions or sent a map and was led to believe it was easy to find....unfortunately it wasn't! I drove round and round the area but couldn't find it. It turns out St James Street is in two halves - one either side of another road and the one I went down was the wrong one. I ended up parking in an ncp car park which cost me a lot more money. More instruction should be given when staff advise on parking facilities.
Staff were friendly and efficient.
The location was ideal for the city centre, near train station, well worth the visit.
Friendly courteous helpful staff, very clean Television signal very poor, bath tap very stiff to turn on - I had to ask for assistance
Great location, very good staff Only one, the newspaper had to be collected from reception, in other hotels it would be hung on the door if too big to slide under the door
Very clean and comfortable None
Poor check in
Staff at check in were friendly Room was large and clean Good WiFi Automated check in did not work Long wait at check in Asked to pay for meal and drink up front in the bar. When I pointed out that I might have a second drink and asked for the bill to be left open until end of meal, I was still asked to pay up front. Very expensive for the quality of the hotel
very nice rooms and very very clean. Staff very polite. Comfortable hotel Teal value for money.
Cheap and good hotel in city Nothing
Good location. Clean room.
Central easy access to public transport No bad points
Friendly staff, excellent central location Shower poor, air con ineffective (weather warm and humid during our stay).
No on site car parking, room had a smell of damp and fags!
What I expected clean and affordable, no probs Only had one towel in room and only realised getting out of shower so couldn't go get one
Very nicely decorated and furnished bedroom. Very quiet. Bathroom a bit tired
Couple of particularly good staff - one on Reception, one in bar. Perfect location for our visit - an exhibition at the GMex Had a room at the front of the hotel - very noisy from road and tram traffic. If staying again would ask for a room at the back
good sized room - efficient check in- excellent security arrangements