Great location, close to several metro stops, zocalo, alameda park, bellas artes, arts and crafts market. Inexpensive restaurants close by. At first they gave us a room which was not of our liking. We decided to leave but were quickly accomodated to a much better room (including an extra room free of charge; we are a family of 5). The manager seems to be quite a diligent and professional person. A particular member of their staff was not helpful, but the manager makes up for it. No air conditioner but it wasn't needed as the nights were cool and comfortable(beginning of June}. The breakfast buffet was good. The food in the restaurant was quite good but the servings were relatively small. Neighborhood doesn't look good when arriving, but seems to be safe. Anyway, it is only one block from Bellas Artes.
The room, cleanliness and the silent.
Friendly staff and great location
It was a very convenient hotel in the center of Mexico City, many restaurants and sights nearby.
Excellent location There are some bars around the hotel and during the weekends people could be too noisy. For some people this could be a little anoying
The hotel has a great location, close to Bellas Artes and walking distance from the Zocalo. Breakfast was good and plenty. The fact that it did not have a hairdryer or a safe box in the room
Nice sbatyle of decoration, comfortables rooms, lounge, internet service free, close to Zocalo and others important historical areas, good balance betwen price and service. It would be better if price included breakfast
Very good over all. Front desk very efficient but not as welcoming as could be. Why are front desk people the least friendly Mexicans?? This the frnt line of the hotel. New lobby and restaurant excellent in every way. Walls somewhat thin. Location a little noisy.
location (close to Zocalo), excellent value for money poor knowledge of english
We really enjoyed our stay at Hotel Marlowe, we didn´t expect it to be that good being a 2 star one! We were 8 persons in 2 triple rooms and one double. The rooms were spacious with a big bathroom, hot water was always on and most important it is very clean! There is no air condition but it is not a major problem since the weather in Mexico is amazing this time of the year! Do not miss the tours organized by the hotel we were overwhelmed especially with our guide the exceptional Saúl! Laura, the lady at the reception is very kind and useful. The breakfast is good too. There are no safes in the hotel rooms so take care of your money - jewelery, though the hotel is safe despite its poor surrounding.
The bartender was nice - access was blocked to entrance by pedestrian only traffic. Noise at night was intolerable.
Quiet hotel, convienient located in the centre of the city, metro close by, pleasant staff
Services are good, staff was nice and helpful and respectful, everything is fairly clean. For the price it has a good value. Location is pretty much the best you can get. This building is an old one, everything inside it is old.
Good location but taxi driver usually does not recognize with the name so be sure to have the exact street address when taking taxi. The front side street was closed while we were staying. The breakfast was beyond our expectation but very expensive... easy access to main tourist places and for shopping. 7/11 was really close to the hotel. Surprisingly the housekeeper opened the door without knocking before 9 am!!
Location was great. The bellman Edgar was amazing and very helpful. The reception staff was not great They were busy with renovation but no apologies was forthcoming f om the staff at check in. Breakfast looked unappetizing and the staff in the restaurant spoke very little or no English
The hostel's location is its best attribute, since you are 2 blocks away from El Zocalo, and you are surrounded by food places, shops, museums, and other historical sites. The building itself where the Hostel is located is impressive, from the moment you enter and see all the shops and restaurants within the building, you feel overwhelmed by its beauty. It has a modern- colonial vibe that I have not seen in any other hotel. The bed was good, and my sheets were changed (upon request) promptly. Value for money this hostel is great. I thought that the hotel had no ambiance, and I think that this is mainly because the only place that you can literally get Wi-Fi is the patio/bar area, therefore, the spot that should be used for socializing and getting to know everyone is used by all guests to use their computer/phones. The hotel staff is a bit snobby, with the exception of some of the female staff. The "all black" uniform that staff members use makes you doubt whether you are talking to the concierge or a security agent. Other areas of development include better ventilation for single rooms, and more information of tours and amenities for tourists.