We had a bad bed the first night--too hard. A comfortable replacement arrived within 30 minutes. Very helpful and appropriate.
My Granddaughter and I recently spent a week in Peru and stayed at the Sonesta Posada Miraflores Hotel. What a perfect choice we made when booking the hotel! It is centrally located in a very nice area with lots of shops and restaurants. The hotel room was very nice. We each had our own bedroom with plenty of space to move around. The room was very clean and room service was very quick to bring us whatever we needed. There is a small cafe in the hotel where we ate breakfast every morning. The attendant was very helpful and cleared the dishes promptly. The food was very good and gave us a good start each day. We would highly recommend this hotel.
Friendly, intelligent service from the time the porter took my luggage to the room. The wi-fi worked superbly. Room was comfortable--wish I could have stayed longer! The location was quiet, but just down the road the busiest commercial streets in Miraflores were open for all sorts of purchases and services. NO
love the location we didn't need to used a rental car, everything was right there if u need a taxi they have some available for u ,I went to with my teenager daughter she didn't complain at all ! perfect wi-fi connection..
Excellent location in extensive restaurant neigbourhood in Miraflores. Ample (outdoors but guarded) parking space. Excellent bed. buffet breakfast choice rather limited.
Spacious rooms. Street noise; minor maintenance items such as faucet leaking.
Room facilities, location, smile No corporate rates, or/ and special card with gifts....
I liked the location of the hotel and the staff. I didnt like the fact that we only got one key when there was 2 of us in the room.
It was close to all the shops This hotel is not a 4 star, the safety deposit box in the room did not close I had to call 4 times to get it fixed, the toilet was runnng all the time and making noisebecause it was broken. During beakfast the toaster was broken and to obtain a toas you had to stand for 10 minutes to get yourtoas because it only worked in on side, you had t tell the waites to bring sugar or milf because containes were empty. It was very dissapointed, the room was fine and clean but the hotel needsto be upgraded.
The friendliness and helpfulness of your staff. The location was ideal as a base for touring the city.
Very hospitable staff. Daily continental breakfask was excelent. Nearby construction noise.
reception stuff was very friendly and helpful Construction is too closed to hotel and it's too loudly all day. Chambermaid sone times tried to enter to closed room only to ask about have we something to laundry or not when we to pack up things to leave the hotel. We are afraid a little bit of so active stuff )).
Only stayed one night but friendly efficient staff, large suite accomodation. free internet access, 5 minutes walk to miraflores centre no negatives
Staff is friendly, location is good as the hotel is within walking distance of many restaurants and bars in Miraflores. Free Internet. The place was noisy, I could hear my neighbour talking on the phone as if he were in my room. The gym is minuscule.
in the central
I have stayed at this hotel approx. 6 times now and have never had a bad experience. All in all though it is a comfortable place with clean rooms and a nice restaurant/lounge. Staff is always very pleasant and helpful. The room also had a sauna in the room which was an added feature. The only thing that surprised me this time was that the breakfast buffet was included but twice they charged me for eggs. Also 2 persons were included on the room but they would only cover one breakfast buffet.
I liked the location of the hotel. The cont. breakfast was superb! The staff were very friendly and very pleasant. The noise from the construction all day. Also, there was a leak coming from the outside to our bathroom. We told the staff numerous times about the leak but never got fixed or got back to us about it.
Modern bathrooms with dual flush toilets. Staff was very accommodating for any recommendations/assistance with activities. In particular, a mixup with a dinner reservation was quickly remedied by Raul (front desk concierge) and a lunch was booked that exceeded our expectations.
Loved this charming small hotel with an excellent location . The staff was extremely helpful especially Kelly who is the day receptionist. We had a very late flight out and we were allowed us to stay in our room until 3 pm. The breakfast was very good and the common rooms take you back to the beginning of the 1900's. Wifi was excellent also