Pretty environment Not a single breakfast.
The hotel ran out of parking spaces one night of our stay due to guests parking across multiple spaces and asked us to park in a handicap accessible parking space (we are not disabled and do not have a hangtag on our vehicle). The hotel refused to find alternate parking and refused to enforce its policy that guests could not take up multiple parking spaces with one vehicle. Staff was incredibly rude about this and insisted that it was better to use the accessible space and prevent its use by persons who needed it than to wake up a guest who had violated hotel parking policy. When I insisted that I would not park there staff became very rude and dismissive. I ultimately had to squeeze my car in between two cars violating the parking policy and risk damage to my property to avoid breaking the law with respect to the accessible parking.
Nice staff Iffy restaurant
The building looked nice and new but there's rooms were anything but... The staff was really nice. The beds were pretty small
The rooms are great, spacious, very comfortable beds and bedding. Location is right down the street from Universal. The breakfast is also top notch. Parking is kinda tough because a lot of folks don't adhere to the 1 car per room rule. But the front staff and security are very friendly and helpful in trying to help with this.
The location The concession is pricy
We decided to stay one extra night and made the arrangements the night before directly with the hotel. However on the next day at about 4:40pm we had to leave, and asked the hotel manager if we could get charged only 50%. She said it was not possible. That was surprising considering check-in is usually at 4pm and they could have easily charged us 50% of the rate from the night before or 50% of the rate of the extra night that we did not end up staying, yet paying full rate.
Close Access to all attractions The daily $4.50 charge should be more transparent. Was not on website and was not sure why it was mandatory. If everyone has to pay it then include it as part of the room price.
I liked the that it was in a location where there were a lot of things to do close. Also, the manager jnesa was attentive and understanding to my not so good experience. One of the staff members, From the name he had on his badge was Orlando,but it also said Music under that name, was not the most pleasant when I arrived. Then, our room had the toilet broken so we had to call the office that same night we arrived twice and it still was broken because the toilet chain inside kept falling, the phone inside the room wasn't working, they brought another one and it still the connection wasn't working at all, there were roaches in the room, the walls had a couple of dents and cracks, when I went to press "sleep" on the tv's control, instead of setting up the sleep mode, it would take me to an adult channel which I did not want to even see that, the beds were small and the door in the bathroom would be so close to the toilet that would rub my legs when I had to close it.
I liked the location, and the price. This hotel is showing it's age. Elevators are slow, and noisy. My grandson wanted to swim in the pool, Monday morning, but it was dirty, full of duck feces, and I would not let him. I checked out at 10:00 am, in time to see the hotel's pool guy show up.
Excellent value !!
the view the courtisy
This hotel is close to attractions. 12 mins from Universal y 20 from Disney. 1hour to Cocoa Beach The rooms, are dark, the carpet stunk, we found a small cockroach between the towels, a grasshopper death on the carpet. The bathroom
The staff assigned my room to someone else then somebody walked in my room while i waa watching tv
Nothing that I like. I had so much to say about hate I didn't like anything. Room was massy, bedbugs, and so much that I can't explain. So if anybody wants to face those problems they are more than welcome.✌
I like the access to the pool the first thing I do in the morning is hoping in the pool just perfect It has been my third time staying there but it has changedone so what from behind. All the rooms should be renovated
Only thing I enjoyed were the two delightful workers from the cafe, Michael and Carlos. They were kind and welcoming. The cafe was always clean and neat. It offered a decent amount of items which were beneficial. It was also a nice place to get away and sit while drinking your morning coffee. Michael and Carlos always greeted you with smiles and good morning greeting. They talked to everyone who came in and treated everyone with so much professionalism. Definitely, the best part of this inn. Everything!!! My stay was a last minute unexpected thing. I called to book a room for a few days. They were charging me over $125.00 per night and they said it would cost more for the weekend. I hung up and check for kayak prices and got it priced at $43.00 per night. When I arrived I could clearly see the inn needed massive repairs. I was hoping the room would be better but it was worse. When you opened the door you are greeted with an overwhelming smell. It smelled like mold and mildew. It also had a wet, musty, humid feel. The bathroom smelled like a dirty diaper, and I don't mean number one!!!! The toilet would leak water from the side every time you flushed. The shower curtain was disgusting and extremely to long. When in the shower the dirty diaper smell was even more pungent. The lamp shades were either filthy, burnt, or they were covered in mold but there was no way I was going to touch it to find out. There were holes everywhere and to top it off I had a few I unwelcomed visitors, for example, roach #1, 2, & 3!!!! Disgusting. The inn was also occupied by let's say, seedy looking people. You could clearly see what they were doing was illegal. As an added bonus people who were not patrons would walk on the grounds harassing patrons for money and cigarettes. Didn't feel safe by any means but one could say it was safe because the Cops were always on the scene due to shady activity. I mean after a while I was beginning to think they had a police department in the inns lobby. My overall experience with this Days Inn was horrific. Only positive aspect of my stay at this inn was the two gentlemen who worked in the cafe, Michael and Carlos. They were welcoming and polite and always greeted you with smiles. The cafe was always clean and smelled great. Besides that, definitely, worst inn I've ever stood in.
Dirty outsite the building. Did not like anything
Location Days Inn charge Parking fee,but i dont have car.
Housekeeper did good job. I couldn't get into the room because lock was broken. Maintenance had to replace it. I had to request a TV remote control and shower to be fixed. I got remote control. Shower was not repaired.
Was too dirty, the bed, the towels. The walls were without painting and de ceiling too. I don't recommend this hotel ever.
The pool was nice and clean, however most of the lounge chairs were tore so bad that they were unusable. Very close to some nice restaurants, and attractions within walking distance. If you are only there to sleep a great value, but do not expect anything else. The staff speaks English poorly. Trying to get extra towels took an act of Congress. The grounds are pretty, but people who stayed there were pigs and threw garbage all over the place. There was no staff around that picked it up, so we did. This place needs some serious updating.
rooms near to farking not sufficient tv chanels available
The magazine article about Rosen. The bed wasn't the most comfortable..
They took our reservation and our payment and confirmed it only to be told they overbooked and we had no room when we arrived. Too bad, I had stayed at a Rosen before and really liked it. Will never take the chance again.
Clean. No noise. Asked for towels and they were brought up in less than fifteen minutes. Decent beds. Completely updated. Friendly staff. Private parking with security. Nothing
We walked to Universal Studios each day. We were close to restaurants and stores. We took the shuttle back to the hotel each day.
customer service was excellent and very friendly
Willingness to cooperate and correct the problem to to the best of their ability. NA
The Receptionist at the front desk were very nice and very knowledgeable about the area and the check in was very quick and painless.
facilities were good, food is good and rooms are well appointed. Cabs and Uber do not know the location and are often confused and can't find it.
This isn't the first time we stayed here. love the shogun restaurant it's always a great time and great food. unfortunately the housekeeping staff does not obey the 11 o'clock checkout time we went to breakfast at the hotel and we came back all of our stuff Was thrown away even putting do not disturb sign up dod not stop the staff from going in our room way before checkout and emptying our liquor bottle and throwing away our food on the fridge and items we had gotten from universal that was on the table and nightstand. Also so not waste your money at the bar. I drink very often and can guarantee you their alcohol is water downed. We w took shots and didn't feel anything. We bought a bottle at the store on premise and that was what the housekeeping threw away. The sushi bar was excellent fresh and yummy.
Nice hotel friendly staff clean. good location. Quiet
MA Should have ale included in happy hour at bar
Our rate (which was very good!) must have qualified us for being housed on a renovation floor. We were told at check in that there was work being don on the floor & there would be plastic on the floor in the hallway, but the workers should be done for the day. Although our room was completed, there were some paint/carpet glue fumes in the room and still a bit of construction noise on the floor at 6 pm. Another concern was at what time would the work start up again in the morning.... After calling down to the front desk, they did move us to another floor that had completed renovation. Noise did start up again about 9 am on the floor below, but other than that, the room was comfortable, spacious & clean - a good value for the area. Having the 24 hour convenience store is a huge plus - great for picking up soda or a snack whenever! We ordered food at the bar to take upstairs to the room & was told it would take about 20 minutes for a cheeseburger & hot dog with fries. After waiting about 25 minutes, it was finally ready - and although the fries were good, the hot dog came "naked" (and we're from Chicago, so expected at least an option of some condiments) and the burger was tasteless & dry - although it did come with tomato & some lettuce. You would be better off walking across the street to one of the chain restaurants for a quick bite or carryout...
Close to Universal Studios t
It was clean, very close to Universal and an excellent value for the price The $100 dollar deposit was weird, but it dropped off of my bank account in a few days
well located. service is very bad, not recommend well located. service is very bad, not recommend
The hotel is good for the price and it's in a good location. The beds are comfortable. The shower is decent. The pool looks nice. The hotel needs some renovation. The carpet is worn and wasn't vacuumed before my stay. It has a slightly musty smell and they had a dehumidifier in my room. They charged an extra "facilities" fee when I checked in even though I wasn't planning to, and didn't, use any of the facilities.
close to parks price cheap rooms are just OK
The Staff weren't terribly rude when I made it clear I was not happy This was listed as a 3 star hotel. It clearly is not. I actually left and went to a Ramada that cost just about as much, and was way better. The place is really run down. They try to mask water damage or smoke smell with shampoo that makes the whole place smell really strongly, in a very bad way. I pulled back the covers on the bed and there was dirt on the sheets - not stains, actual pieces of dirt on the bed. Grout was filthy, things run down, it was just a really trashy place. The beds were terribly worn and uncomfortable.
The restaurant is great. There was roaches on the bed I couldn't sleep my last night there.
Ok for the price. Needed to pay a $100.00 refundable deposit that would take more than two weeks before it will bet credited back to my account. In my opinion too long for the credit and that's was no information or notice about this charge.
Convinient location Quality of room,beds are too small for 2 people to sleep.listed on website for two beds for 4 people to stay,but uncomfortable twin size beds. Bathroom condition poor smells like molds in bathrooms. Insufficient supply of bath towels.
They didnt clean the rooms for three days, not even when requested. Front desk didn't care
For a Movie theme hotel. Their wasn't no movie channels. At least offer movies. Make no sense. They need to change their name.
Dirty hotel with a bunch of live and dead cockroaches. Unlivable condition.
The location and price are excellent. My room was very close to the pool where people enjoyed swimming with kids until 11pm. So, it was noisy at night.
Nothing at all like the pics. I asked about their indoor/outdoor bar seen in the pics and she had no idea what I was talking about.
The one thing that I appreciated about the hotel was the location. Is 5 min away from Universal Orlando. We had to keep unplugging the toilet because it wouldn't feel out again once you flushed. The bathtub was not completely clean. We stayed for two nights and the bed was only half done when we came back on our second day. You either do it or don't.
It was cheap Very bad smell in the room, TV was really fuzzy
The location was great, minutes away from the milenia mall, shopping and all tourist attractions The staff was very rude, the hotel was very disgusting, ( I had a hole in a wall, stuffed with toilet paper which may or may not have been used!) I had to switch rooms because the first room lacked hot water. The second room didn't have a functioning a/c. The door key card weren't always functional to exterior doors, requiring one to walk around the entire hotel and walk through the lobby
Loved the price and location. Walking distance to everything. Free shuttles to parks. No shuttle to airport. Cab cost almost $50.
The location, breakfast The pool is only for adults! I have a 5 year old he coudnt enjoy it . The bed was very uncomfortable. There was no mats in the tub, be very careful! !
Nothing Everything it was not clean or nice or updated
Location the hair dryer didn't work, the toilet had a very loud and annoying noise , poor cleaning, simple breakfast but for the price you pay it was good.
On the second day, with a little urging, they moved us to a very nice pool-side room. With the new room, view, and amenities, it made up for the bad first night. Every room has a small refrigerator and a microwave. For the price we paid, and the location, I would probably try to stay again in the future. It is right across the street from Wet-n-Wild, and just around the corner from Universal. There are also numerous wonderful restaurants, all within 1 block of the motel. (If you like meat, you've got to try the Brazilian steak house, just 100 meters down the street.) Overall, the motel is in a really great location, but it does need a little bit of TLC. When we arrived, the hotel was booked solid. The room we were put in the first night had recently had a leak, the carpet was damp, and the room smelled like mildew. It was almost overpowering, but we made it through the night. The maintenance staff had a dehumidifier in the room, but the hotel should never have rented that room out to anyone, until the mildew and damp carpet had been fixed. Note that the side of the motel this first room was on, had settled, and the door frames were all tilted at a slight angle. The bathroom door would not lock, as the doorjam had settled too much. The tub and shower were also affected by the settling along this side of the building. I do not know if any of the other rooms on this side of the building were affected, but I would imagine it to be so. Note that most of the beds are very soft. If you like a firm mattress, you probably will not sleep well.
Nothing Hotel had no heat. They told me no hotels in Florida had heat. That of course was a lie. Rooms were dirty. Other guests made it unsafe. Terrible place to stay. I had to change hotels at midnight it was so bad.
Location The shower was clogged with hair and tub was filthy dirty. The carpet smelled dirty and the TV didn't work.
It's close to I-Drive and Universal. Easily accessible. I was put in a smoking room initially. The room was small and the cigarette odor really permeated the whole room. To add to that, there were cigarette ashes on the toilet. Wait, was the room even cleaned? I asked to move to a non-smoking room and the front desk obliged. I opened the door to the new room and was immediately hit with a strong musty smell. Went back down to the desk to cancel my reservation. There are SO many other hotels in that area for a comparable price. It doesn't make sense to settle for something that poor.
This motel 6 is surprisingly Clean and modern great value for the price No hair dryer. Room was small. The WiFi cost extra and it wasn't very good.
The location was fantastic. It was really close to Universal Studios, walking distance. And the staff we encountered were very friendly. The beds were horribly uncomfortable. The room did not smell good and the pillows and sheets were very cheap.
Extremely close to Universal Studios Budget-friendly No amenities such as a shampoo Hot in halls and elevator Slow elevator Small rooms
Pool bathroom was the worst kept I have seen. Feces all over the place
Nothing don't waste your mney Stains on the floor and bed spread... Torn box spring... The room was small and dirty. I asked them to replace the boxspring that had tear over four feet long... They just covered it with a fitted sheet. Not good at all!!!!
This is a nice budget motel. It was clean and the stuff was friendly. I used this hotel to go to the Kennedy Space Center. There is a bus connection availalable which stops at the nearby Sheraton hotel. But you have to book this in advance.
Price and cleanliness The smokey dirty smell in the hallway and the small room compared to the competitors
nothing at all We have to leave the first night and find another hotel because we found cockroach in the bed, in the bath and everywhere. Apart from that the bed sheets were broken with holes and spots. Very horrible experience. Please dont go to this hotel
It wasn't as loud as I expected it to be. There was nice and friendly staff. A "do not disturb" sign was not provided.
It was decent. Love the location. Nice friendly staff. Great customer service and was accommodating on my specific request. Overall good experience. Having to pay for wifi