朝食はとても美味しかった。 交通の便は悪くはないが、ホテル周辺が少し寂しい。 洗面台のシンクが非常に小さく使い辛かった。
locatio and comfort my partner found on returning home , that some braceletts and bangles were missing from her bag . we did not complain as they were not of a great monetary value , but my [partner found this upsetting !!!! .
very good hotel with perfect location specially if you have conference in Manchester Central there is no extending for the check out time
We recieved a complimentary upgrade to executive class, which was fantastic as this was a Chritmas treat. Just a small quible but there were no tea making facilities in our room.
The room we were given was a room for the disabled, guessing that's why the room rate was better than the Hilton's web site price.
The Cloud Lounge I was rather cold in the room, and we could hear the lift going up and down during the night.
Superb hotel, amazing rooms No
when staying at the hotel my boyfriend and i really enjoyed are selfs we went for my birthday and everyone at the hotel treated us like royalty and there nothing they didnt do for us! they made my birthday very special and memerable!! i would definatly recommed it to any one!
The location is good for city centre bars and restaurants but it is easy to access from the motorway and parking is easy nearby I paid 249 pounds for one night in what I thought would be a luxury, exclusive hotel and it isn't. The room service breakfast was an insult.
It was such a refreshing change to stay at a hotel where the attitude of the staff enhanced the stay. Everyone we met was friendly and helpful which is unfortunately not the case in most hotels.
The views were spectacular. We could have spent the whole stay in the Cloud 23 bar. And every member of staff that we met were wonderful.
very clean and comfortable room with good en suite facilities comfortable bed and good and sustaining breakfast. very noisy being situated ear a late night bar.
Room was clean and nice.good location. Elevator did not work,with my bad knees Ihad to climb up and down five floors.
Very clean, very-very hospitable and reliable staff small rooms, no electric adaptors
Hotel staff were all friendly and helpful. Place is convenient--with train station just nextdoor and within walking distance to town.
Very clean and plesant hotel None
The room was clean and modern. The situation was exactly where I expected it to be A negative comment is surely a complaint?. What I didn't like was the poor organisation and communication.
Excellent location and the breakfast was good. They ignored my e-mail request for slightly early check-in and the lady behind the counter was rude.
The room we were given was triangular, and thus very uncomfortable, especially in view of the fact that we were staying five nights.
The staff were very polite and efficient. The shower was a lovely modern shower and the room was very clean and spacious. I have no bad points to report.
Cleanliness and decor Breakfast selection and layout
Good location. Clean room.
Cheap and good hotel in city Nothing
Couple of particularly good staff - one on Reception, one in bar. Perfect location for our visit - an exhibition at the GMex Had a room at the front of the hotel - very noisy from road and tram traffic. If staying again would ask for a room at the back
Friendly staff, excellent central location Shower poor, air con ineffective (weather warm and humid during our stay).
good sized room - efficient check in- excellent security arrangements
Central easy access to public transport No bad points
very nice rooms and very very clean. Staff very polite. Comfortable hotel Teal value for money.
What I expected clean and affordable, no probs Only had one towel in room and only realised getting out of shower so couldn't go get one
Very nicely decorated and furnished bedroom. Very quiet. Bathroom a bit tired
No on site car parking, room had a smell of damp and fags!
Helpful Staff Noisy
Car parking facilities and accessibilty of tram and bus services Lots of uncleared tables at breakfast, which seemed to be due to unstaffing
The Staff were very friendly and helpful. Breakfast excellent. Nothing. It did exactly what it said on the tin!
Free car park Rooms near stairwells / lifts very noisy. bar prices excessive
We wont stay anywhere else now after a bad experience at the Hilton - its the Premier every time for us now! You know exactly what to expect. I think we had to ask for an extra towel - no big deal!
Easy to find Bar/Restraunt staff were vague unattentive and prone to make mistakes, forget to bring orders etc. waiting in queue to be seated for breakfast and left standing there even though they knew you were there. very poor customer service.
The staff were very friendly and helpful. The room was clean, comfortable and spacious. The restaurant was very good and we took advantage of the meal deal, A 3 course meal with a drink and breakfast for 21 pounds. The bar closes at 11pm so if you have been out to see a show and want a nightcap have one before you return to the hotel.
Helpful staff. Nice,quiet rooms. Very comfortable bed. None
The breakfast very plentiful. The security system. The many corridors and doors to negotiate to and from our room. Difficult when transporting luggage,and when in a hurry
General condition of room poor why were there 2 staff at desk without uniform management