I stayed in the Sahara Star hotel twice on this trip. It was the best I have ever visited in my travels around the world. Great Rooms, Breakfast was the best, and customer service was over the top. I will make it a point to stop in Mumbai when ever possible just to enjoy the stay. Very close to the airport. You would never know from the outside what you would find on the inside. They are doing construction so the outdoor pool was closed but all inside venues were the best. Great for a romantic get away with your special someone.
I booked this hotel online and I would like to thank travel website. Its the very best Hotel I ever had stayed in India. The Service and the Rooms where uptodate,very good service by the front desk,restaurant, etc etc. I will sure go back to this hotel again when I am in Mumbai, I will give this Hotel 100%.
I had a fantastic stay with this hotel , and it was a beautiful propertyto stay in Mumbai
The staff of the hotel are like vultures waiting for tips and asking for tips. The bed is hard as a rock, and the hotel is very loud. There was music playing 24 hours a day, where rooms are located. We requested the hotel staff to turn the music down but the music kept on playing. We requested the hotel staff and the duty manager to refund the money back to us as we had decided to go to a different hotel, but the staff refused. This was a nightmare for us, we checked out of the hotel and checked into a different hotel, foregoing our money for four days.
Enjoyed the stay. Service was good. Room was nice and clean. Breakfast was fabulous. Very convenient location. Restaurants were excellent. Highly reccommend it.
The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel. First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.
The staff and the grill on the rooftop Rooms need a renovation. Very dated look. Also it says free wifi and breakfast but they somehow charge for those items as well if you dont pick the right "package"
Proximity to domestic airport Musty smell in the room, damp bed linens Food - pricy and mediocre Nothing to see within walking distance
Overall hotel, service, breakfast, cleanliness Rooms could be upgraded a bit, but they are comfortable overall.
the staff is very nice, room is ok, some people may like the soft bed, but I would like to be firmer(for my back). free airport transportation (included in my package) the location is not far away from airport, but surrounding area is very poor. if the air-conditioner has timer would be better.
The Hyatt Regency is a great hotel for the leisure or business traveler. It is close to mumbai airport. The complimentary pickup was smooth. The checkin was quick and the staff very friendly. The room was very comfortable. The breakfast was phenomenal and so were the lunch and dinner options. Entry and exit to the hotel was easy. Visitor parking is available. The staff doesn't judge guests based on the kind and type of vehicles used. All are treated with respect. All in all a great experience and I will return to the Hyatt. Truly lived up to its reputation and brand. Security is pretty good. The hotel is gated. The ambience, music and overall look and feel is awesome. The room mattress and linen could do with an overhaul.
Excellent service, wifi and breakfast included. Good location for restaurants and many tourist sights, but one to two hours from international airport depending on time of day travelling. I arrived at 8am weekday, exited airport at 9am and reached hotel at 11am ( 2 hrs in taxi at fixed price Rs 520-) Lots of reaturants in Colaba only 10/15minutes walk, best are Leopold (indian ),Basilica (italian), Picadilly (lebanese) and Mings Palace(chinese with chilli flavours )- all listed in trip advisor. Good spread at breakfast. Hoter restaurant food is excellent but obviously it is cheaper in some outside restaurants , (not Leopold or Basilica which are a bit pricey). Vegetarian restaurants seem to be cheapest . Draught beer in bar is Rs 220 a small glass. Cheaper at Leopolds
It is very close to the DOMESTIC airport. The international airport is about a 15 minute ride away. The hotel has a car and will drive you to either airport. The room was nice, the bed was comfortable. The breakfast was not very good. The staff were a mix- some helpful and some not helpful at all. The black mold in the halls. The key did not work every day. The internet never worked, they told me it was my fault, then they said they had a technician working on it but it never worked the whole time I was there. When you arrive- they have a porter who seems friendly but really just wants a tip. Carry your own luggage everywhere in India. I would stay at this hotel again- but for a cheaper price- under $50 per night is reasonable for this hotel. More than $ 50 is too much.
Very close to domestic airport. Clean rooms and prompt service was welcome. Breakfast was good. No place for a private interview with clients outside the room.
I am a regular in this hotel. It's a good, convenient place, especially for transit through Mumbai.
Everything else about this hotel is nice, but their laundry service was lousy this time. My laundry came back at midnight when I had to pack, sleep and leave next morning at 5am. The laundry was wet, smelled of a cheap alkaline soap, and the ironing was non-existent. The bathtubs don't have plugs, so you can't fill them up for a hot soak.
Low internet fare, comlimentary airport transfer and 2 litre of water a day Smell of mould is everywhere and sometimes on your room wall.
The staff's courtesy. The WIFI charges, the billing not being in the quoted currency, the tax they wanted to charge on the breakfast, even though the price was all in.
The environment is nice, the bed is comfortable, the food and service is good and the staff are all very friendly. Just the hotel rate is a little high and shopping or rather location is not so ideal. I am happy with my stay.
the food was delicious and the spa with hair salon was a bonus
Staff was excellent, room was nice and comfortable. The food was excellent. The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.
The checking and security measures we very good.The guest feels safe after the Mumbai Attack on Hotels.
View, Nature and Peace! Food
The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.
Warm wlcome, attention, clean , good breakfast, excellent location , international public,very close to all shopping place,will come back to stay Room was not ready at arrival at 13:00 hours. waited till 14:00 hours in coffee shop, coffee was on hotel cost
All the staff in the Hotel were excellent, very friendly and helpful. This is a very nice place to stay.
It was comfortable and facilities were in good order. Hotel needs new sheets - had cigarette burn holes and stains on change of linen. Information on hotel car usage not adequately explained ..
Breakfast was good. Bed was too hard. Sreet noise you can hear at night.
Exccellent quality hotel, stayed in a deluxe (superior) room, all brand new and good facilities (gym, roof pool) and especially the restaurant was great with fine decor and friendly serviceminded staff. The hotel is close to good shopping options, but is a bit distant if you want to be closer to the old city, gateway of India and other attactions. Hotel is very nice, the lack of communication between booking.com and the hotel was my only headache, but gave me lots of trouble. I changed my booking a month before arrival: cancelled the original booking (225 USD per night 16-20 Feb) and created a new booking (150 USD per night, 16-21 Feb), and the hotel had the original cancelled booking information only.
My stay in the Hotel was great, the inviroment was good enough. the rates was not bad as well.
Lovely hotel. Food was too expensive and there were too many hidden charges. Hotel rate was too expensive Rooms were beautiful and shower was excellent
Friendly and relaxed environment. Availability of plenty of water and efficiency of the staff in resoponding to your requirements. Lack of choice for room service orders
The good facilities in room the main gate guard was asking for crock taxi drivers to come to pick the guests , he may be took money from them
i liked the interiors of the hotel very much however i dont think that i got the value of my money as i paid 9250 for just 12hrs.... the cost is very high as per room space and services....
The bar and restaurant are quite good. The rooms are old, tired and need to be refurbished. The sound transfer between rooms is unacceptable for such a hotel star rating, I could not sleep at all due to continuous noise and doors banging etc. The hotel is overpriced, I moved to the adjacent Novotel for the same price and into a Hotel worthy of the star rating given. The diference was hard to believe.
I liked the ocean view and the breakfast was amazing Rooms not well soundproofed, noisy late night when the bar closed, the beach was not well kept
clean and very good service
the manager was very helpful he even upgraded me to suite room
Big room, free airport car service Staff rip you off with the exchange rate to the dollar, do not use the advertised rate
When we arrived the reservation had no idea or information about our booking. In future they should be aware of all the booking thro' bookings.com
Close to airport and easily reachable with taxi. Reception was friendly. The rooms are very basic but clean, breakfast was very basic. Bed was good Price was too high for this class of hotel, the bathroom was not very clean and there were many cracks and moulds visible. Use of carpers in the room gives a vey unhygenic impression.
Guests not allowed in the room ! Strange
honestly speaking, i was not impressed with anything.